Author:Priya Rajan

Do You Know Me?: Recognizing Your Customers with Digital Identities

Today’s customers expect a lot out of their digital banking experiences. Gone are the days when customers felt reluctant to share personal information. Today they’re willingly trading personal information for better and faster service. An Accenture survey found that 78% were happy to share personal data with their bank, but that 66% demanded faster, easier services in return.

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Fraudsters Charge Their Batteries and Other Insights from Feedzai Research

59 records are lost or stolen every second, according to the Breach Level Index. This data includes credentials, personally identifiable information, and credit card numbers. Fraudsters count on hiding in these piles of data. But look close enough and you can see the subtle patterns they leave in their wake. Today we published a report, 7 Trends in Online Fraud, based on findings from Feedzai Research.

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Are EMV Standards Enough to Stop In-store Fraud?

Three letters have been on the minds of U.S. retailers, banks and card issuers for the past few years: EMV. Standing for Europay, MasterCard, Visa, EMV encompasses the shift toward chip-based payment card technology to enhance credit and debit card security. Beginning October 1, 2015,

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When It Comes to Fraud, Where Is the Weakest Link?

Much like a chain-link fence is a deterrent that holds back burglars from accessing private property, a company’s digital security keeps cyber criminals from gaining access to confidential business information. It ensures that hackers don’t breach internal IT infrastructure that might protect sensitive data. However, much like a chain-link fence, cyber security

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The Cost of Convenience: Why Merchants Bear the Brunt of Loss in Newer Retail Delivery Models

Convenience is the name of the game in the modern world, and no one knows this better than peer-to-peer delivery companies. These organizations rely on contracted couriers to transport goods from brick-and-mortar stores to the customers who ordered them online. Postmates, one of the most

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How Well Do You Know Your Customer?

The digital revolution has paved newer ways for consumers to interact and transact within the commerce ecosystem. The transformation has not only redefined the shopping experience at traditional brick and mortar retail merchants like Macy’s, who offer virtual fitting room for online shoppers, but also led to the

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Are you Ready for the Gold?

As the world’s greatest athletes head to Rio de Janeiro for the 2016 Summer Olympic Games, many business leaders are thinking about how their companies can aim for greater achievement. One area where any organization can vault to greater heights is security. Like a fencing

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Brexit and the Burgeoning Ecommerce Marketplace: Will Consumers Open Up Their Wallet in a Closed Economy?

As markets and businesses worldwide recover from the aftershocks of Brexit, the implications to commerce and consumers still remains to be seen. The uncertainty, however, has made both retailers and consumers take anticipatory action to protect their own interests. Retailers, on one hand, foresee higher

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Fighting Fraud in the Age of Big Data

Since the introduction of the web in the early 1990s, public’s expectations of how personal information is being used has been altered, creating new opportunities for business. According to a 2016 Pew Research Poll, most Americans are willing to give out personal information or allow

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Is the TSA in Charge of Banking and Shopping?

The Transportation Security Administration has been under fire recently and perhaps for some real good reasons. Airports, airlines and travelers are frustrated with the increasingly long wait times at the airports – an excruciatingly painful experience that will likely become worse as the summer travel season begins. Last week, I encountered this firsthand

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