Author:Richard Harris

The Digital Transformation Puzzle: No More Shying Away From Technology

  • Digital Transformation

With banking customers expecting higher quality and faster interactions, customer experience has become the battleground where banks compete to retain existing customers and attract new ones. Many banks are embracing digital transformation (DT) as a strategy on which to build new and advanced customer experiences


Making Your Data Scientists Happy, And Winning in the Instant Payments Economy

    I spoke to Fintech Finance this month about how huge organizations can utilize their in-house data science teams to maximum effectiveness. I also published an article in the Paypers about using technology to meet the global rise of instant payments. Click through to watch, and read!


    PSD2 and You: Why Banks Are Turning to Artificial Intelligence

    by Richard Harris, Head of International Operations You know how the Chinese word for “crisis” is the same for “opportunity?” The bad news is that’s actually a myth. The good news is the metaphor still applies to PSD2. Whether banks like it or not, the


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