Logo of Quadrant SPARK Matrix Behavioral Biometrics 2022 Report naming Feedzai a technology leader for online fraud prevention

Feedzai, the world’s first RiskOps platform, is thrilled to have been named a technology leader in Quadrant Knowledge Solutions’ SPARK Matrix™: Behavioral Biometrics, 2022 report. This is the latest in a series of accolades that recognizes our commitment to and expertise in preventing financial crime and putting behavioral biometrics at the forefront of online fraud prevention. 

A growing share of financial institutions are implementing behavioral biometrics technology to continuously verify and authenticate customers’ identities at each stage of their online session. With behavioral biometrics technology in place, banks implement an advanced tool in their online fraud prevention efforts. Behavioral biometrics technology continuously monitors and analyzes users based on a wide range of unique identifiers. This includes a user’s typing speed and rhythm, touchscreen interactions, mouse movements, and more. The technology can be used to prevent account takeover (ATO) fraud, account opening fraud, social engineering scams, detect money mule activity, and malware attacks, among other fraud schemes. 

Here’s why Feedzai’s was recognized as a behavioral biometrics technology leader by Quadrant Knowledge Solutions’ SPARK Matrix™ report.

Behavioral Biometrics Takes Center Stage in Online Fraud Prevention

Digital identity has become a highly fluid concept. The massive expansion of the online banking ecosystem allows customers to log into their bank accounts from any place in the world, using their device of choice and from any channel (web, mobile, call center, etc.). Customers expect to access their accounts seamlessly, conduct their business, and make transactions, all without experiencing any delays.

Unfortunately, that same seamless experience is also being exploited by fraudsters. Using either stolen credentials, malicious malware, or other tactics, fraudsters can find different vulnerabilities to either commit ATO fraud or hijack a legitimate user’s banking session. In the face of this new reality, financial institutions need to continuously verify customers’ identities at every stage of their digital session.

Behavioral biometrics are a game-changer in the fight against financial crime. Behavioral biometric technology leverages advanced analytics and machine learning to assess a user’s data from multiple channels. The technology then builds a risk profile that enables risk professionals to identify and block any suspicious behavior in real-time.

How Feedzai Leads the Behavioral Biometrics Market

Quadrant Knowledge Solutions noted that Feedzai’s behavioral biometric technology solution, Digital Trust, offers “robust behavioral biometric capabilities across the entire fraud lifecycle.” The technology sets us apart in the behavioral biometrics market thanks to the solution’s behavioral analytics based on artificial intelligence and machine learning models, enhanced online fraud prevention insights from real-time fraud signals, and active defense technique which helps with both the detection and remediation of fraud attacks.

Feedzai is honored to be named a 2022 technology leader in the Quadrant Knowledge Solutions’ SPARK Matrix™: Behavioral Biometrics, 2022 report. The award comes more than a year after our acquisition of behavioral biometrics firm Revelock, which enables us to bring the most advanced crime-fighting technology in the world to the wider market. 

This recognition also follows a string of accolades by advisory firms. In April, Quadrant recognized us as an AML technology leader. In July, we were recognized as a strong performer in The Forrester Wave™: Anti-Money Laundering Solutions Q3 2022 report. Most recently, we were named Best Transaction Fraud Monitoring and Decisioning Innovation by global advisory firm Aite-Novarica Group.

As the digital banking landscape expands, financial institutions will need to understand who their customers are at each touchpoint. Feedzai’s behavioral biometrics technology stands apart for its ability to enhance online fraud prevention and ensure banks can trust customers throughout their journey. This latest honor from Quadrant only further demonstrates our commitment to keeping global commerce safe.