Ibercaja
80% Fraud Reduction: Trust and Innovation Redefined
Industry:
Banking, Financial Services
Region:
Europe
Ibercaja Banco serves 2.5 million customers through 893 branches across Spain. Renowned for its personalized customer service, the bank sought to enhance its fraud prevention capabilities in response to evolving threats, particularly in online banking. To stay ahead, Ibercaja recognized the need for a more proactive approach that ensured both security and a seamless digital experience for its customers.
To achieve this, Ibercaja selected Feedzai’s Digital Trust to modernize its fraud detection. The bank was already aware of Feedzai’s reputation for advanced behavioral biometric capabilities and its ability to rapidly analyze session data for suspicious patterns.
Read our case study to learn how Feedzai helped Ibercajca:
- Achieve an 80% reduction in fraud losses
- Embrace contextual fraud detection
- Practice smarter rule creation
- Improve the customer experience
