How Scams Destroy Customer Trust and Erode Bank Revenues

Scams are a growing threat, globally. Most countries are seeing a significant increase in victims of authorized fraud, and the psychological and financial impact can be life-changing. 

Join this webinar as experts from Forrester, Which?, The Global Anti-Scam Alliance (GASA) and Feedzai provide a worldwide view of the issues at hand and discuss the serious impact on the effected customers and banks.

But, it’s not all bad news. The session will also cover how some banks are turning the tide to minimize this impact for themselves and their customers.

Key takeaways:

• A global overview of the scams crisis
• Human impact stories behind the statistics, and what that means for the relationship between customers and their banks
• How banks are taking practical steps to deliver success in reducing fraud losses and building customer trust

Speakers: