Keeping Fraudsters Out and Onboarding Costs Low: Banking Benchmarking Survey

New account fraud is a growing global problem, negatively impacting the onboarding experience for consumers and revenues for banks and payment service providers.

Chartis Research, in conjunction with Feedzai, conducted a global survey of risk, fraud, onboarding, and digital channel professionals to demystify the complex landscape of account opening fraud.

In this webinar, experts from Chartis and Feedzai dive into the report’s key insights:

1. New Account Fraud Trends and Threats: Common types of new account fraud, including key differences across regions.
2. Fraud Prevention Measures: Controls FIs use to counter new account threats including moving from point solutions to a single platform incorporating behavioral biometrics.
3. Revenue Implications: The financial impact of new account fraud, including revenue lost due to customer abandonment.
4. Customer Impact: The consequences of fraud technology-related friction, abandonment, and onboarding risks on the customer experience.