Cookie Policy

Do you use any cookies on your website?

Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not allowed to use the information collected on our behalf except to help us conduct and improve our business.

Some cookies are mandatory to be able to browse the website, others will need your consent as they are not absolutely necessary for that. If you want to remove existing cookies from your device you can do this using your browser options. If you want to block future cookies being placed on your device you can also change your browser settings to do this.

Please bear in mind that deleting and blocking cookies will have an impact on your user experience as parts of the site may no longer work. Unless you have adjusted your browser settings to block cookies, our system will issue cookies as soon as you visit our site or click on a link in a targeted email that we have sent you, even if you have previously deleted our cookies.

Some cookies we use are from third party companies, such as Google Analytics, Hubspot, Adroll, Kissmetrics and Engagio to provide us with web analytics and intelligence about our sites. These companies use programming code to collect information about your interaction with our sites, such as the pages you visit, the links you click on and how long you are on our sites. This code is only active while you are on Feedzai website. For more information on how these companies collect and use information on our behalf, please refer to their privacy policies: Google at Google Privacy & Terms, Hubspot at Hubspot Privacy Policy, Inspectlet and Inspectlet’s privacy policy, Engagio and Engagio privacy policy, Kissmetrics and GDPR Compliance.

 

What about Non-cookie tracking technologies?

We may also use web beacons (including conversion pixels) or other technologies for similar purposes as above and we may include these on our sites, in marketing e-mail messages or our newsletter, affiliated websites, to determine whether messages have been opened and links clicked on. Web beacons do not place information on your device, but they may work in conjunction with cookies to monitor website activity. The information provided below about cookies also applies to web beacons and similar technologies. Conversion pixels are small codes located on a particular web page which are triggered when someone visits a page resulting in an increase in the conversion count.

 

What do you need to know about cookies?

There are different types of cookies:

 

First-party cookies

These cookies are set by the website you’re visiting. And only that website can read them.

 

Third-party cookies

These cookies are set by someone other than the owner of the website you’re visiting. Some Feedzai web pages may also contain content from other sites which may set their own cookies. Also, if you share a link to a Feedzai page, the service you share it on (for example, Facebook) may set a cookie on your browser. We have no control over third-party cookies – you can turn them off, but not through us.

If third-party cookies are disabled on your browser, some features on the may not work quite as you’d expect.

 

Session cookies

These cookies only last as long as your online session, and disappear from your computer or device when you close your browser (like Firefox, Chrome, Edge or Safari).

 

Persistent cookies

These cookies stay on your computer or device after your browser has been closed and last for a time specified in the cookie. We use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.

 

Strictly necessary cookies

These cookies let you use all the different parts of the Feedzai website. Without them, services that we might implement can’t be provided. We also collect data from you to help us understand how people are using the Feedzai website, so we can make it better. We sometimes get other companies to analyse how people are using the Feedzai’s website.

Some examples of how we use these cookies are:

  • Remembering security settings that we might implement to protect your information
  • Collecting information on which web pages visitors go to most often so we can improve any of our online services

 

Functional cookies

These help us personalize the website to you by remembering your preferences and settings. Some examples of how we use these cookies are:

  • Remembering if you visited the website before so that messages for new visitors are not displayed to you
  • Remembering settings on the website like colour, font size and layout

 

Performance cookies

These help us make sure that the website is working properly and fix any errors. And they let us try out different ideas.

 

Advertising cookies

Some websites use advertising networks to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites.

 

Other tracking technologies

Some sites use things like web beacons, clear GIFs, page tags and web bugs to understand how people are using them and to target advertising to them.

They usually take the form of a small, transparent image that is embedded in a web page or email. They work with cookies and capture data like your IP address, when you viewed the page or email, what device you were using and where you were.

 

How can I change my Feedzai cookie settings?

Some essential features on Feedzai website just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to browse our website.

You may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored — either through built-in functionality or by utilizing third party plugins.

If you already choose which cookies you want to have, but you changed your mind, you can always clean every cookie and choose again through our banner.

Get a clear look about the cookies we use on Feedzai website:

 

Cookie

Provider

Category

Duration

Purpose

1P_JAR

Google

Functionality

30 days

Used to collect site statistics and track conversion rates.

__adroll_fpc

AdRoll

Targeting /Advertising

1 year

Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement – The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers.

__ar_v4

Google

Targeting /Advertising

1 year

Optimises ad display based on the user’s movement combined and various advertiser bids for displaying user ads.

__cfduid

Cloudflare

Strictly necessary

1 year

Used to identify individual clients (anonymously) behind a shared IP address and apply security settings on a per-client basis

__hs_opt_out

Hubspot

Strictly necessary

2 years

This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.

__hssc

Hubspot

Performance

30 minutes

This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

__hssrc

Hubspot

Performance

Session

Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

__hstc

Hubspot

Performance

13 months

The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

__insp_norec_sess

Inspectlet

Performance

Session

These cookies are used to collect information about how visitors use and navigate our Site.  This is a web analytics service which allows us to analyse user sessions for the benefit of user experience on the site.

__insp_nv

__insp_slim

__insp_targlpt

__insp_targlpu

__insp_uid

__insp_wid

_fbp

Facebook

Social Media

6 months

Facebook Pixel is not a cookie but a pixel, but it works in a similar way to cookies. This file collects anonymized statistics for your visit to our website when it comes from Facebook.

_ga

Google

Performance

2 Years

This cookie is used to distinguish users.

_gid

ei_client_id

Engagio

Targeting /Advertising

2 years

These cookies are associated with account-based marketing services provided by Engagio. Engagio cookies collect information that is used either in aggregate form to help us understand how our websites are being used, or to measure the effectiveness of our marketing campaigns.

gravatar

Hubspot

Functionality

TBD

Gravatar lets users upload an online avatar and will associate the avatar with their email address. That way, when visitors log in to WordPress using their email and leave a comment on a WordPress website, Gravatar automatically uploads the avatar on the user’s profile. Then, that avatar is shown next to the comment on the site.

hubspotutk

Hubspot

Functionality

Session

This cookie is used for Timezone Offset

km_ai

Kissmetrics

Targeting /Advertising

5 years

This cookie provides information about how visitors use the site

km_lv

Kissmetrics

Targeting /Advertising

5 years

kvcd

Kissmetrics

Targeting /Advertising

5 years

uncode_privacy

Uncode

Strictly necessary

1 year

This cookie is technical and it just enables the Uncode Privacy Plugin. Does not collect any personal information

uncode_privacy[consent_types]

uncodeAI.css

Strictly necessary

Session

To run the Adaptive Images system Uncode makes use of three technical cookies. These cookies contain runtime information about the viewport and screen resolution, these data are used on any page refresh to calculate the correct Adaptive Images. No personal information are stored within these cookies.

uncodeAI.images

uncodeAI.screen

utm_campaign

Google

Targeting /Advertising

1 year

We use these cookies to store from where you came to our website originally

utm_content

utm_medium

wordpress_logged_in

Wordpress

Functionality

Session

Used to indicate when you are logged in, and who you are. This cookie is maintained on the front-end of the website as well when logged in.

wordpress_sec

Wordpress

Functionality

Used to provide protection against hackers and store account details.

wordpress_test_cookie

Wordpress

Functionality

End of session

Used on sites built with WordPress. Tests whether or not the browser has cookies enabled

wp-settings

Wordpress

Functionality

1 year

Used to persist a user’s wp-admin configuration. The ID is the user’s ID. This is used to customize the view of admin interface, and possibly also the main site interface.

wp-settings-time

Wordpress

Functionality

1 year

Time at which wp-settings-{user} was set

wp-wpml_current_admin_language

Wordpress

Functionality

End of session

This cookie is used to store language settings

wp-wpml_current_language

Wordpress

Functionality