Privacy Notice

Who is responsible for processing my information?

Your personal data is primarily processed by Feedzai, Consultadoria e Inovação Tecnológica, S.A., with office at Rua Pedro Nunes, IPN – Edif. Instituto Pedro Nunes, 3030-199 Coimbra, Portugal, acting as a Data Controller for the purposes of the following Privacy Notice. Under certain circumstances the responsibility for data protection and your privacy is shared with one or several other legal entities, either being a Feedzai affiliate or a third party. 

 

How can I contact the Data Protection Officer?

For all personal data matters, you can contact our Data Protection Officer through [email protected].

 

Why do you need my personal data and what are the legal basis for such processing of data?

Recruitment

Description

We need your personal data to be able to maintain a relationship with you, either to assess if you are the perfect match to fill one of our job offers or to share with you information regarding our products and services.

Legal Basis

Performance or negotiation of a contract
Consent (only for keeping the CV for future record)

 

Marketing

Description

We may also use your information for marketing purposes. We will need it to send emails with company updates, invitations to events, newsletters, and other stuff related to our activity.

Legal Basis

Consent 

 

Security

Description

In order to protect our visitors, assets and business against violence, fraud, theft, misuse and other malicious activities, Feedzai has put in place a range of different security and safety measures (including cookies, tags and other similar technologies). Some of these measures will require collection and processing of personal data.

Legal Basis

Legitimate interest

 

Legal defense

Description

In order to protect the rights, property, or safety of Feedzai, or any of our respective affiliates, business partners, employees or customers, for example, in legal proceedings, internal investigations and investigations by competent authorities

Legal Basis

Legitimate interest

 

You can always withdraw your consent or object to a specific data processing activity at any time.

The email address you provide can be used to send you information and updates, in addition to receiving occasional company news, updates, related product or events information.

 

What categories of personal data do you process?

In short, we collect information that we need to identify or contact you, depending on the specific processing purpose (as identified above in this notice).

It is very important for us to share our products and services with the public or relevant stakeholders. To do this, we maintain a secure database with information that we may collect from you within our website, with your consent, to keep that relationship going.

We also share job opportunities on our website, where you can fill a form and apply for a specific role. We will only collect the necessary information to be able to duly manage the recruitment process.

We also save some information regarding the way you use our website, and which forms you fill out (for webinars or resource downloads). 

We will make sure that we will inform you whenever we need to collect and process data for other purposes.

 

How is my personal data protected?

We have implemented a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

You can contact us to get more detail about our security measures in Personal Data Processing through [email protected].

 

Do you share any of my information to third parties?

We do not sell, trade, or otherwise transfer your personal data to outside parties without a legitimate ground to do it. This does include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential through legal agreements. We may disclose your personal with:

  • Affiliates – companies related to Feedzai by common ownership or control;
  • Business partners – trusted companies that work with and support us in providing our services;
  • Law enforcement and public authority – when we are required to do so by law or to protect Feedzai’s rights.

Anonymous information may be provided to other parties for marketing, advertising, or analogous uses.

Due to its worldwide market approach, Feedzai may need to process your data out of the European Economic Area. Any information we might share to a third country, outside the European Economic Area, is made under strict compliance of the applicable law. If a relevant adequacy decision is not in force, Feedzai ensures the adoption of the standard contractual clauses or equivalent mechanism, as required by law.

 

How can I exercise my rights?

You may exercise any of your rights (the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, rights in relation to automated decision making and profiling) at any time by emailing [email protected] with your specific request.

You may opt out of receiving promotional and newsletter emails by following the opt-out instructions provided in the emails.

For requests to delete personal information or to know what personal information has been collected, we may need to previously verify and confirm your identity as to guarantee the legitimacy of your request. If an authorized agent is corresponding on your behalf, we will first need a written consent with a signature from the account holder before proceeding.

If you are in the European Union, you can identify the specific authority where to file a complaint or address any questions regarding GDPR, at https://edpb.europa.eu/about-edpb/board/members_en.

 

For how long will you keep my information?

We will only retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Notice. For every personal data collected through consent we will only keep it until you withdraw your consent from us. We may also retain cached or archived copies of information about you for a certain period. 

If you need further and more detailed information about our storage periods, please contact us through [email protected].

 

What about children accessing your website? 

We follow the requirements of GDPR and COPPA (Children’s Online Privacy Protection Act), since we do not intend to collect any information from anyone under 18 years for age. Our website, products and/or services are all directed to people who are at least 18 years old or older.

 

How can I know if you make changes to this Privacy Notice?

If we decide to change our privacy notice, we will post those changes on this page. We will always mention the last update in it.

 

Is all this valid for data you collect from other sources?

This privacy notice only applies to information collected through our website or related platforms and not to information collected offline. For those channels we will have specific privacy notices.