Elo Cuts Card Issuer Fraud by 90%

Fewer false positives yield notable cost savings

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Key insights for payment networks

Elo, a Brazilian payment technology company, offers a highly popular payment method for online shopping in Latin America’s largest eCommerce market. As the company expanded, it required a seamless customer experience while delivering high levels of security.

Feedzai was the only provider offering multi-tenancy, enabling Elo to act as the “owner” while its banking clients operated as “tenants.” This allowed issuers to manage fraud risk independently and take quick actions.

Feedzai’s partnership with Elo empowered the company to enhance its payment capabilities in a highly competitive market. Read the case study to learn how:

  • Over 35 Elo issuers seamlessly migrated to the platform within months, with minimal customer disruption
  • One issuer achieved a remarkable 90% reduction in fraud rates
  • Significant cost reductions were realized with improved approval rates, advanced fraud detection, and reduced false positive/negative rates

Read the case study!

Page printed in December 22, 2024. Plase see https://www.feedzai.com/resource/elo-cuts-card-issuer-fraud-by-90 for the latest version.