Ibercaja Banco Reduces Fraud by 80%

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Ibercaja Banco serves 2.5 million customers through 893 branches across Spain. Known for its personalized customer service, the bank faced a surge in fraud attempts, particularly in online banking. Ibercaja realized it required proactive prevention.

Ibercaja chose Feedzai’s Digital Trust to modernize its fraud detection. The bank was familiar with Feedzai’s behavioral biometric capabilities by reputation and how it rapidly analyzes session data for suspicious patterns.

Read our case study to learn how Feedzai helped Ibercajca:

  • Achieve an 80% reduction in fraud losses
  • Embrace contextual fraud detection
  • Practice smarter rule creation
  • Improve the customer experience

Page printed in January 22, 2025. Plase see https://www.feedzai.com/resource/ibercaja-banco-reduces-fraud-by-80 for the latest version.