Collections

AI & Technology

Artificial intelligence (AI) and machine learning are no longer theoretical ideas. Today’s banks need them to operate efficiently. Learn the best practices to implement AI and machine learning.

17 Articles • Collection

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AML

Roughly $2T in illegal activities are laundered by criminals each year. Learn how global anti-money laundering (AML) efforts have shifted and what FIs can do to comply with shifting regulations.

16 Articles • Collection

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Fraud & Scams

Banks face pressure to deliver seamless user experiences for their customers and stop fraudsters cold. Learn more about how banks can manage risk more effectively in the digital banking age.

46 Articles • Collection

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Latest

The Psychological Impact of Scams

What’s the most powerful tool in a scammer’s arsenal? Believe it or not, it isn’t a convincing phishing message or ...

Sanjay Salomon
4 minutes •

Migrating to the Cloud: Enhancing Fraud Prevention through Modernization

The banking sector’s transition to cloud-based architectures is pivotal in leveraging the vast amounts of data available today for fraud ...

Jas Anand
3 minutes •

A Card-Not-Present Fraud Prevention Guide

Fraudsters are flying high on card-not-present fraud attacks, which are estimated to result in $28 billion in losses by 2026. Banks need a strong card-not-present (CNP) fraud prevention strategy to help keep eCommerce safe for customers and their bottom lines.

Joel Carvalhais
6 minutes •

A Global Elder Fraud Epidemic: Exclusive Feedzai Research

Digital connections have become lifelines for our senior citizens. But the digital realm, a space that promises connection and convenience, ...

Indigo Wilmann
3 minutes •

A New Account Fraud Solution to Block Fraud at Stage 1

The account opening stage is arguably the most crucial point in a bank’s customer relationship. Unfortunately, it is also one ...

Tiffany Ha
5 minutes •

Using Fraud Analytics to Stay Ahead of Criminals

Banks lost an incredible $485.6 billion to fraud and scams last year. This significant loss demonstrates that it’s more important than ever ...

Jaime Ferreira
8 minutes •

Blocking Money Mules Starts with Inbound Payment Monitoring

Fraudsters have become highly innovative, manipulating legitimate customers with authorized push payment (APP) scams instead of targeting banks directly. As fraudsters shift ...

Robert Harris
5 minutes •

Scam Liability Shifts: Global Banks Reach an Inflection Point

Who should pay for scam losses? How much should they pay? What types of scams are eligible for reimbursement? And what does ...

Dan Holmes
11 minutes •

illustration of person standing on large, fragmented coin - for story on how recent Citibank lawsuit may change US policy on scam reimbursements

Could a Scams Lawsuit Shift the Liability Tide in the US?

The United States has lagged behind other countries regarding scam liability requirements. But a recent lawsuit against a major US ...

Jas Anand
5 minutes •

A Fraud Model to Reduce Customer Friction and Build Trust

Trust between banks and customers is a two-way street. First, banks must trust that the person they are dealing with ...

Catarina Godinho
7 minutes •

Cracking the New Account Fraud Code: A Guide for Banks

Different banks employ different business strategies to meet their specific goals and needs. But there’s one critical element all banks ...

Joao Veiga
8 minutes •

Enhanced ​​Merchant Acquiring Risk Management

Talk about a tightrope act! Acquiring banks and Payment Service Providers (PSPs) must balance protecting their merchants from fraud and ...

Tiffany Ha
4 minutes •

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