2024 French Consumer Fraud Impact Report

57% of French Consumers are Victims of Fraud

Exclusive insights from over 1,000 French adults

Feedzai’s 2024 French Consumer Fraud Impact Report outlines critical insights into French consumers’ experiences with fraud—and how these experiences impact their relationships with their banks. The survey reveals French consumers have a wide range of views about fraud, banking, technology, and who should be responsible for fraud losses.

To improve fraud prevention, banks need to understand their customers’ views on fraud and risk, their confidence in their bank’s fraud prevention, and their opinions on responsibility for losses.

Among the report’s key findings:

• 57% of consumers have experienced fraud
• 69% of consumers fear identity theft
• 66% want their bank to reimburse fraud losses

Read the report to learn more!