The Feedzai Blog

Read_Up_Brain_Up

Understanding the Unexplainable

Machine learning isn’t just another tool that’s available at a data scientist’s disposal to solve any type of problem. Data scientists have to follow an entire process that includes six stages. At Feedzai, we refer to this as the Data Science Loop. To learn more

Read more...

Make Your Merchants Love You

Merchants today have the opportunity to reach their customers through different channels, creating new experiences that were never before imagined. In the early 2000s, customers were excited by the opportunity to shop online. Today, customers can order online and pick up in store, they can

Read more...

“How’s the View?” And Other Questions for Our New VP of German Sales

Our new VP of Sales in Germany, Steffen Schreiber, comes to us with deep experience in payments technology, working with organizations like J.P. Morgan and Adyen. Read on to hear his thoughts on German banking trends, the advent of PSD2, and why Feedzai is the right place to be in the year 2017.

What are the particular challenges you’re seeing with payments in Germany?

PSD2 is top of mind in Germany as banks face new non-bank innovators entering the payments ecosystem. These new players pose threats to German banks, since PSD2 is giving innovators full access to customer bases that used to be exclusive to large banks.

Read more...

New Revenue and New Risk, In a Payments World Powered by Partnerships

“Most banks get it.” That was the finding of this year’s Accenture study on Banking Technology. They conducted a survey where 79% of North American banks agreed that that AI will “revolutionize” the way that banks and customers interact.

Now that most banks are seeing immense value from using some form of machine learning to power back-end processes like fraud detection, we’re seeing a shift in AI from the back office to the front office. AI is beginning to power every touchpoint along the customer journey, from marketing to sales to service, and 2017 is the year of this transition.

Read more...

Our CTO Tells Us the Surprising Things He’s Learned Along the Way

Over the past few years, from his vantage point as Feedzai’s head technologist, CTO Paulo Marques has seen the question change. For leaders at major banks, the original question was: “Do I need machine learning?” Now that the answer is yes, the new question is: “How can I operationalize machine learning?”

Read more...