Webinar

How Scams Destroy Customer Trust and Erode Bank Revenues (APAC)

15 June, 4:00 p.m. AEST / 2:00 p.m. SGT / 11:30 a.m. IST

Scams are a growing threat, globally. Most countries are seeing a significant increase in victims of authorized fraud, and the psychological and financial impact can be life-changing.

Join this webinar as experts from Feedzai, GASA, and Which? provide a global-scale view of the issues at hand and discuss the serious impact upon the affected customers and banks.

But, it’s not all bad news. The session will also cover how some banks are turning the tide to minimize this impact for themselves and their customers and move forward together.

Key takeaways:

  • A global overview of the scams crisis
  • Human impact stories behind the statistics, and what that means for the relationship between customers and their banks
  • How banks are taking practical steps to deliver success in reducing fraud losses and building customer trust

Speakers:

Daniel Holmes
Fraud Prevention SME, Feedzai

Jorij Abraham
President & CEO, GASA

Alastair Reed
Principal Policy Adviser, Which?

Alyson Clarke
Guest Speaker, Forrester

Register Now

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