Scams are a growing threat, globally. Most countries are seeing a significant increase in victims of authorized fraud, and the psychological and financial impact can be life-changing.

Join this webinar as experts from Feedzai, GASA, and Which? provide a global-scale view of the issues at hand and discuss the serious impact upon the affected customers and banks.

But, it’s not all bad news. The session will also cover how some banks are turning the tide to minimize this impact for themselves and their customers and move forward together.

Key takeaways:

• A global overview of the scams crisis
• Human impact stories behind the statistics, and what that means for the relationship between customers and their banks
• How banks are taking practical steps to deliver success in reducing fraud losses and building customer trust

Speakers:

In a recent Feedzai survey of 4000 respondents, 77% said they would leave their bank if they did not receive a refund for a scam. Scams are not necessarily a new threat vector, but are increasing both in frequency and financial damage worldwide.

We would like to invite you to our executive roundtable on “The Rise of Digital Fraud:  Scams Are Changing, How Can We Protect Customers Better?  This roundtable will be lead by Daniel Holmes, Fraud SME and moderated by Mohneesh Paranjpe, Director in Ernst & Young’s EMEA Financial Services consulting team.

In this roundtable, we will discuss:

• Common types of scams and why they can be challenging for banks to prevent;
• Industry best practices for detecting scams; including tech, process and education;
• The future of scam liability, a global perspective on what has worked and what hasn’t;
• What the future looks like for scams.

Location: Nimb Hotel, Tivoli Gardens, Copenhagen, Denmark.

Speakers:

Scams are a growing threat, globally. Most countries are seeing a significant increase in victims of authorized fraud, and the psychological and financial impact can be life-changing. 

Join this webinar as experts from Forrester, Which?, The Global Anti-Scam Alliance (GASA) and Feedzai provide a worldwide view of the issues at hand and discuss the serious impact on the effected customers and banks.

But, it’s not all bad news. The session will also cover how some banks are turning the tide to minimize this impact for themselves and their customers.

Key takeaways:

• A global overview of the scams crisis
• Human impact stories behind the statistics, and what that means for the relationship between customers and their banks
• How banks are taking practical steps to deliver success in reducing fraud losses and building customer trust

Speakers:

Money mules and scams continue to be persistent threats to the financial industry. The risk and fraud prevention team play a critical role in detecting and preventing these illicit activities. The use of Artificial Intelligence (AI) and Machine Learning (ML) technologies can more quickly and accurately identify these fraud typologies. This roundtable discussion aims to bring together leaders in the industry to share the challenges and best practices to combat fraud.

In this roundtable, we will discuss:

• Latest trends and tactics used by scammers and money mules
• How this impacts your customers
• How leveraging AI and ML technologies such as behavioural biometrics can help to identify mules
• The benefits of analyzing transactional and behavioral risk signals

In collaboration with:

Speakers:

Bank Negara Malaysia is pursuing a “whole-of-nation” approach to combating fraud, and money laundering. This presents opportunities for process automation and smarter decisioning to empower fraud and AML team effectiveness.

Join your peers and experts in the latest AML & fraud prevention techniques to understand the way forward that is aligned both with industry best practice and local regulatory guidance.

This roundtable will cover:

Market landscape & expert recommendations: trends and effective measures to fight against fraud and financial crime, a global perspective
Compliance as a Service, what benefits does this bring to banks to combat growing trends
The architectural foundations for future changes and growth
Key considerations: prioritising new initiatives for the next few years

In collaboration with:

Speakers: