Latest posts by Richard Harris (see all)
- The Digital Transformation Puzzle: No More Shying Away From Technology - November 28, 2018
- Making Your Data Scientists Happy, And Winning in the Instant Payments Economy - June 24, 2018
- PSD2 and You: Why Banks Are Turning to Artificial Intelligence - June 14, 2017
- Digital Transformation
With banking customers expecting higher quality and faster interactions, customer experience has become the battleground where banks compete to retain existing customers and attract new ones. Many banks are embracing digital transformation (DT) as a strategy on which to build new and advanced customer experiencesRead more...