Illustration of how #MyAI framework allows customers to protect their data privacy rights in the Generative AI era.

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#MyAI: Customer Choice and Consent in the Generative AI Age

From chatbots to call centers to loan applications and beyond, artificial intelligence…

Illustration of banks upgrading legacy banking systems without disturbing customer experiences

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How Banks Can Upgrade Their Legacy Banking Systems

Many banks have had their current rules-based legacy banking systems in place for up to…

Demonstration of how banks can shift to digital customer lifecycle risk management workflows

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Digital Customer Lifecycle Risk Management 101

The push to digital banking has been gaining steam for years. Thanks to the pandemic, it…

illustration of how banks can protect consumers from p2p platform fraud - including Zelle Venmo and Paypal

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Keeping P2P Payment Platforms Safe from Fraud

The Consumer Finance Protection Bureau recently signaled it will extend its reach and…

Illustration of how North American banks can achieve open banking compliance in six months

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How to Achieve Open Banking Compliance in Less Than 6 Months

As I discussed in our last post, recent events indicate that North American banks should…

Illustration of woman sitting in a chair looking at different banking options, demonstrating how open banking improves financial services

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Open Banking 101: A Guide for US and Canadian Banks

Open Banking is already a reality in the EU and UK. Are Open Banking initiatives coming…

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Feedzai’s Top 10 Fraud & FinCrime Blogs of 2021

First, fraudsters took their layered attacks to new heights with credit card cloning,…

how banks can avoid creating cranky customers with seamless user experiences

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7 Ways Banks Can Deliver Customer Satisfaction

When it comes to irritation, there’s no shortage of sources. Spotty WiFi connectivity,…

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Why Feedzai’s Revelock Acquisition is a Game-Changer

Today, I’m beyond excited and proud to announce that we’re reinventing the financial…

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