The Feedzai Blog


How Machine Learning Can Fight New Fraud as Open Banking Reshapes Commerce

    What do PSD2 and GDPR most have in common? A dedication to customer experience. The most impactful regulations of the last decades are introducing a resharpened focus on the customer, now that the Revised Payments Service Directive (PSD2) and the General Data Protection Regulation (GDPR) are reshaping how personal data is used and managed.


    How Credit Unions Can Use Their Own Big Data to Fight Fraud

      Every time a new technology comes to town, credit unions like yours are promised transformation and ROI. After a few presentations and some great industry stats, you’re asked to spend a fortune. First you were asked to purchase new lending systems. Then CRM. Then mobile, then digital, then big data.


      How Can a Fraud System Be the Key to Unlocking Merchant Innovation?

        This is an innovation arms race. Large merchants aren’t just innovating against other merchants, but against fraudsters too. While your strategy teams are having meetings and conference calls, trying to predict the coming innovation inflection points of the next 5 years, fraudsters are having meetings of their own.


        Looking up at tall buildings with a blinding sky in between them

        Forget About the Algorithms – It’s the Data that Prevents Fraud

        Myth: it’s all about the algorithm. Reality: it’s all about the data the training data, the sources of data, and the quality of the data.


        The Roadmap to GDPR, and Creating the Right to be Forgotten

          Beginning this May, as the General Data Protection Regulation (GDPR) is introduced to Europe, we’ll finally know what happens to our data. And more than that, we’ll be able to control our data’s fate.


          AI Trends to Watch in 2018

            AI breakthroughs are piling up rapidly, one after another. Here are three trends that we predict for the coming year.


            Two lamps hanging from ceiling

            Improving Fraud Detection: Rules versus Models

              It is standard practice in managing payments to block potentially fraudulent transactions via a set of rules. These rules can be very effective in mitigating fraud risk, and practitioners in the industry are comfortable with this approach. Quite often these rules are able to mitigate the losses from fraudulent transactions without producing a correspondingly high alarm rate.


              Do You Know Me?: Recognizing Your Customers with Digital Identities

                Today’s customers expect a lot out of their digital banking experiences. Gone are the days when customers felt reluctant to share personal information. Today they’re willingly trading personal information for better and faster service. An Accenture survey found that 78% were happy to share personal data with their bank, but that 66% demanded faster, easier services in return.


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